These Terms of Service ("Terms") are a binding agreement between you and Heem Megacorp LLC ("HundredFold," "we," "us," or "our"), the company that operates the HundredFold platform at gohundredfold.com and the application at app.gohundredfold.com (together, the "Service"). They govern your access to and use of the Service.
Please read these Terms carefully. They include important provisions that limit our liability, disclaim warranties, and govern how disputes are resolved. By accepting these Terms, accessing the Service, or using any part of it, you agree to be bound by them. If you do not agree, do not use the Service.
These Terms incorporate by reference our Privacy Policy, our Acceptable Use Policy ("AUP"), our Data Processing Addendum ("DPA"), and our Data Deletion process, each available at gohundredfold.com. Where these Terms address how we handle personal data of your end customers, the DPA controls.
1. Acceptance and Eligibility
By using the Service you represent and warrant that:
- You are at least 18 years old and capable of forming a binding contract.
- If you are using the Service on behalf of a company or other legal entity (a "Merchant"), you have the authority to bind that entity to these Terms. In that case "you" means both you individually and that entity.
- You are not barred from using the Service under the laws of any applicable jurisdiction.
The Service is offered today on an invite-only basis. There is no public self-serve signup. Access is granted only to users an account owner has added to an organization's allowlist (see Section 4).
2. Definitions
| Term | Meaning |
|---|---|
| Service | The HundredFold business-intelligence and action platform, including the marketing site (gohundredfold.com), the application (app.gohundredfold.com), and related features. |
| Merchant / Organization | The DTC ecommerce business that holds a HundredFold account ("organization"). Braxley Bands is HundredFold's first Merchant. |
| Authorized User | A member of a Merchant's team whom an account owner has invited and added to the allowlist, with a role of owner, admin, member, or viewer. |
| Merchant Data | Data flowing into the Service from a Merchant's Connected Services — including products, variants, inventory, orders, ad metrics, email metrics, and analytics — together with business-context notes a Merchant provides. |
| End-Customer Data | Personal data of a Merchant's own customers that flows into the Service from a Connected Service. As described in Section 6, this is limited to a customer's email address and shipping city / state / country from connected store orders. |
| Connected Service | A third-party platform a Merchant authorizes HundredFold to access — Shopify, Meta, Google, Amazon Selling Partner API, and Klaviyo. |
| AI Features | Features that use a third-party AI model (Anthropic Claude) to generate insights, briefings, and draft creative/copy. |
| DPA | The Data Processing Addendum governing HundredFold's processing of End-Customer Data on the Merchant's behalf. |
3. Description of the Service
HundredFold is a multi-tenant business-intelligence and action platform for DTC ecommerce brands. The Service lets a Merchant connect its store, advertising, email, analytics, and inventory data sources, surfaces AI-prioritized insights from that data, and provides tools to act on those insights. Core capabilities include:
- Data sync and analytics — read-only ingestion of catalog, inventory, orders, ads, email, and analytics data into a single workspace, with cross-channel blended metrics.
- Inventory forecasting and replenishment — daily inventory snapshots, sales velocity, days-of-cover, reorder alerts, and purchase-order planning with sea/air freight splits.
- Marketing analytics — Meta, Google (Search Console, GA4, Google Ads), Amazon, and Klaviyo performance, plus customer-health metrics.
- AI analyst and daily briefing — an AI assistant and automated briefing built on business aggregates (see Section 9).
- Action tools — the ability to draft and stage actions for the Merchant's review, including paused draft ads on Meta and draft templates/campaigns in Klaviyo (see Sections 8 and 9).
We may add, change, or remove features over time. We will not make changes that materially reduce the core functionality you rely on without reasonable notice where practicable.
4. Accounts, Invite-Only Access, and Your Team
Account creation and authentication. Accounts are created on an invite-only basis. Authentication is passwordless: you sign in with a magic link sent to your work email or with Google sign-in, via Supabase Auth. We do not store passwords. We store your email address, your role (owner, admin, member, or viewer), and an internal user identifier.
Allowlist and roles. Each Organization has one or more owners. Owners and admins control which individuals are added to the Organization's allowlist and what role each Authorized User holds. Roles determine what an Authorized User can see and do within the Service.
Your responsibility for your team. You are responsible for:
- Maintaining the accuracy of your allowlist and promptly removing users who should no longer have access (for example, when a team member leaves).
- The acts and omissions of your Authorized Users, who must comply with these Terms and the AUP.
- Safeguarding access to the email inboxes and Google accounts used to sign in, since possession of those grants access to the Service.
- All activity that occurs under your Organization's account.
Notify us promptly at admin@gohundredfold.com if you suspect unauthorized access to your account.
5. Merchant Obligations
By using the Service, you represent, warrant, and agree that:
5.1 Lawful use. You will use the Service only for lawful business purposes and in compliance with all applicable laws, including data-protection, marketing, advertising, and consumer-protection laws.
5.2 Rights to data and accounts you connect. You have all necessary rights, consents, and authority to (a) connect each Connected Service and the underlying accounts to HundredFold, (b) authorize HundredFold to access those accounts under the scopes described in Section 7, and (c) have HundredFold process the resulting Merchant Data and End-Customer Data. You are responsible for ensuring your privacy notices and legal bases cover this processing.
5.3 You control your customers' data. With respect to the End-Customer Data that flows into the Service from your Connected Services, you are the controller and HundredFold is your processor. HundredFold's processing of that data on your behalf is governed by the DPA, which forms part of these Terms. You are responsible for the lawfulness of the End-Customer Data you bring into the Service and for honoring your customers' privacy rights.
5.4 Accurate information. You will provide accurate account and business-context information and keep it current.
5.5 Acceptable use. You will comply with the Acceptable Use Policy and will not misuse the Service, attempt to access another Organization's data, reverse-engineer the Service, or use it to send unlawful or unsolicited communications.
6. End-Customer Data We Process (Minimal)
HundredFold deliberately minimizes the End-Customer Data it processes. From a connected Shopify store's orders, the Service stores, per order, only:
- the customer's email address, and
- the shipping city, state, and country.
That is the only End-Customer personal data stored. HundredFold does not collect or store customer names, street addresses, phone numbers, payment or card data, or customer profiles. The stored email address is used to export win-back audience lists to your Klaviyo account at your direction. No End-Customer personal data is collected from Meta, Google, or Amazon (those sources provide aggregate metrics only). This processing is performed as your processor under the DPA.
7. Connected Third-Party Services
To deliver the Service, you authorize HundredFold to connect to and access the Connected Services you choose, only within the scopes listed below. Most integrations are read-only; the limited write capabilities are described in Section 8 and are always staged for your review.
7.1 Authorization. By connecting a Connected Service, you grant HundredFold permission to access the corresponding account and data using the scopes below for the purpose of providing the Service. You may disconnect a Connected Service at any time, which stops future access through that connection.
7.2 Scopes by integration.
| Connected Service | Access | OAuth scopes / auth |
|---|---|---|
| Shopify | Read-only | read_products, read_inventory, read_orders, read_all_orders, read_locations, read_fulfillments, read_customers, read_discounts, read_price_rules, read_returns, read_marketing_events. Reads include the customer email + ship city/state/country described in Section 6. |
| Meta (Facebook/Instagram ads) | Read + limited write (paused drafts only) | ads_read, ads_management (write — paused draft ads only), pages_show_list, pages_read_engagement, business_management, instagram_basic. Reads are aggregate ad metrics (spend, impressions, clicks, ROAS, placement breakdowns) with no end-user PII. |
| Read-only | webmasters.readonly, analytics.readonly, adwords. Covers Search Console (organic metrics), Google Analytics 4 (sessions/conversions/revenue by channel — aggregates), and Google Ads (campaign/product performance — aggregates). The analytics.readonly and adwords scopes are Google "sensitive/restricted" scopes; our use complies with the Google API Services User Data Policy, including the Limited Use requirements. | |
| Amazon Selling Partner API | Read-only | LWA (Login with Amazon) auth; no OAuth scope strings. Reads FBA inventory, a sales & traffic report (daily revenue/order counts), and inbound-shipment operations. No customer PII is received from Amazon. |
| Klaviyo | Read + push drafts | API-key auth. Reads email campaign/flow metrics; pushes draft templates and draft campaigns that you send from Klaviyo. We export customer emails (from your orders) to build win-back lists at your direction. |
7.3 Their terms govern your accounts. Each Connected Service is operated by a third party under its own terms of service and privacy policy, which govern your accounts on those platforms. You are responsible for complying with those terms. The Connected Services are data sources you authorize — they are not HundredFold infrastructure sub-processors.
7.4 No responsibility for third parties. HundredFold is not responsible for the availability, accuracy, security, changes, deprecations, rate limits, or discontinuation of any Connected Service, or for any loss arising from a Connected Service modifying or revoking access. If a Connected Service changes its API or policies, some Service features may be affected.
8. Acceptable Use
Your use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms. Among other things, you agree not to: use the Service to violate any law; infringe others' rights; attempt to access data belonging to another Organization; probe, scan, or test the vulnerability of the Service without authorization; interfere with or disrupt the Service; or use any write capability (such as Meta draft ads or Klaviyo drafts) to create unlawful, deceptive, or non-compliant marketing content. A material violation of the AUP is a material breach of these Terms.
9. AI Features
The Service includes AI Features that use a third-party AI model (Anthropic Claude) to generate daily briefings, ad and email strategy, ad/email copy, and planning suggestions.
9.1 Suggestions, not guarantees. Outputs of the AI Features are suggestions and informational aids only. They are not guarantees of results and are not professional, legal, financial, accounting, tax, or investment advice. You should independently evaluate any output before relying on it. Like all generative AI, outputs can be incomplete, inaccurate, or unsuitable for your situation.
9.2 You review and approve every action. The AI Features never act on your business without your review. Specifically:
- Ads created through the Service on Meta are created PAUSED as drafts for you to review; the Service does not publish live ads on your behalf.
- Email templates and campaigns pushed to Klaviyo are drafts; you send them from Klaviyo.
You are responsible for reviewing, approving, editing, scheduling, publishing, and sending any AI-assisted content, and for ensuring it complies with applicable law and the policies of the relevant Connected Service.
9.3 What the AI receives. The AI model receives business aggregates only — for example revenue/ROAS/AOV KPIs, inventory summaries, top-ad metrics, customer-health rates (such as repeat and refund percentages), email metrics, and your replenishment plan — together with your own written business-context notes. The AI model never receives end-customer names, emails, or addresses, and never receives any API keys, tokens, or secrets.
10. Intellectual Property
10.1 Our IP. The Service, including its software, models, integrations, user interface, design system, documentation, and all related intellectual property, is and remains owned by HundredFold and its licensors. Except for the limited right to use the Service under these Terms, no rights are granted to you. You may not copy, modify, distribute, sell, lease, or create derivative works from the Service, or reverse-engineer it, except to the extent applicable law prohibits such restrictions.
10.2 Your data stays yours. As between you and HundredFold, you retain all right, title, and interest in your Merchant Data and End-Customer Data. You grant HundredFold a limited, non-exclusive license to host, process, transmit, and display that data solely to provide and improve the Service for you, to enable the features you use, and as permitted by the DPA and Privacy Policy. We do not sell your data, and we do not use End-Customer Data to train AI models.
10.3 AI-generated creative. As between you and HundredFold, you own the AI-generated creative output you produce through the AI Features (including AI-generated ad images produced from your product images and prompts), subject to the terms of the underlying AI providers (Anthropic and Higgsfield). You are responsible for ensuring you have the rights to the product images and prompts you submit and that the resulting creative complies with applicable law and the relevant ad platform's policies.
10.4 Feedback. If you give us feedback or suggestions about the Service, we may use them without obligation to you.
11. Fees and Billing
Billing is not yet live. The Service is currently provided on the invite-only basis described in these Terms. We will state the commercial model (for example, subscription tiers, billing period, taxes, payment processor, and refund policy) before any fees take effect, and we will give you reasonable notice. Nothing in these Terms constitutes a commitment to provide the Service free of charge in the future.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, HUNDREDFOLD DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, HUNDREDFOLD DOES NOT WARRANT THAT: THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THE DATA, METRICS, FORECASTS, OR AI OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE; OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS. INVENTORY FORECASTS, REPLENISHMENT PLANS, BLENDED METRICS, AND AI OUTPUTS ARE ESTIMATES AND DECISION-SUPPORT AIDS — BUSINESS DECISIONS YOU MAKE USING THEM ARE YOUR RESPONSIBILITY. HUNDREDFOLD IS NOT RESPONSIBLE FOR CONNECTED SERVICES OR FOR ANY DATA, ACTS, OR OMISSIONS OF THOSE THIRD PARTIES.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
13.1 Excluded damages. NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS, OR DATA, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 Liability cap. HUNDREDFOLD'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO HUNDREDFOLD IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$100. Where the Service is provided without fees, the cap is US$100.
13.3 Exceptions. Nothing in these Terms limits liability that cannot be limited under applicable law (for example, for fraud, gross negligence, or willful misconduct, or a party's data-protection indemnity where applicable).
The limitations in this Section reflect the allocation of risk between the parties and survive any failure of essential purpose of any limited remedy.
14. Indemnification
You will defend, indemnify, and hold harmless HundredFold and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Merchant Data or End-Customer Data and your rights to bring it into the Service; (b) your use of the Service in violation of these Terms, the AUP, the DPA, or applicable law; (c) marketing content you create, approve, publish, or send (including AI-assisted ads and emails); or (d) your breach of any Connected Service's terms. We will notify you of the claim, give you control of the defense (with our reasonable cooperation), and not settle without your consent (not to be unreasonably withheld).
15. Term, Termination, and Data on Termination
15.1 Term. These Terms apply from your first use of the Service and continue until terminated.
15.2 Termination by you. You may stop using the Service and request termination of your account at any time. You may also disconnect any Connected Service at any time.
15.3 Termination or suspension by us. We may suspend or terminate your access if you materially breach these Terms or the AUP, if required by law, if a Connected Service requires it, or if your use poses a security risk to the Service or other Organizations. Where practicable we will give notice and an opportunity to cure.
15.4 Effect of termination. On termination, your right to access the Service ends. Before or upon termination you may request export of your Merchant Data (see Section 16). We will delete or return your Merchant Data and End-Customer Data in accordance with the Data Deletion process, the DPA, and our retention approach, subject to any limited retention required by law. Provisions that by their nature should survive termination (including Sections 5.3, 10, 12, 13, 14, and 17) survive.
16. Data Export, Retention, and Deletion
16.1 Export / portability. You may request a copy of your Merchant Data by contacting admin@gohundredfold.com. Self-serve data-portability tooling (GDPR Art. 20) is being built; until it is live, we fulfill export requests manually within a reasonable period.
16.2 Retention. We retain Merchant Data and End-Customer Data for the life of your account so we can provide the Service. Automated, age-based deletion is being implemented; once live, we will apply defined retention periods and update these Terms accordingly.
16.3 Deletion / erasure. You may request deletion of your data at any time. An automated end-customer deletion path is being built to support GDPR/CCPA erasure rights and the Shopify mandatory webhooks customers/redact, shop/redact, and customers/data_request, as well as Meta data-deletion requirements. When a deletion request is received or a store is disconnected, we delete or de-identify the associated End-Customer Data within 30 days. Merchant-initiated and end-customer deletion requests are handled as described in the Data Deletion process and the DPA.
For details on how we handle personal data, see the Privacy Policy and, for End-Customer Data, the DPA.
17. Governing Law and Disputes
These Terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts located in the State of Texas, except that either party may seek injunctive relief to protect its intellectual property or confidential information in any court of competent jurisdiction.
18. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will provide reasonable notice (for example, by email to your account address or an in-app notice) before it takes effect. Your continued use of the Service after the effective date of an updated version constitutes acceptance. If you do not agree to the change, stop using the Service and request termination.
19. General
- Entire agreement. These Terms, together with the Privacy Policy, AUP, DPA, and Data Deletion process, are the entire agreement between you and HundredFold regarding the Service and supersede prior agreements on the subject.
- Order of precedence. If there is a conflict, the DPA controls for matters of End-Customer Data processing; otherwise these Terms control over the incorporated policies unless a policy expressly states otherwise.
- Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
- Severability. If any provision is held unenforceable, the rest remains in effect.
- No waiver. Our failure to enforce a provision is not a waiver of it.
- Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Independent contractors. The parties are independent contractors; these Terms create no partnership, agency, or joint venture.
- Notices. We may send notices to your account email. You may send notices to us at the contact below.
20. Contact
Heem Megacorp LLC
8500 Blazyk Drive, Austin, Texas 78737
Contact: admin@gohundredfold.com